Redesigned supply chain with China warehouse + 3PL in BC, cutting lead time and saving $200K+.
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Reduce pre-order backlogs caused by factory capacity limits and long transit times
Lower shipping costs and avoid unnecessary rail transport delays
Ensure scooters and accessories were available during peak summer demand
Improve customer satisfaction and reduce cancellations from long pre-orders
Apollo Scooters faced a recurring challenge: demand surged during summer months, but factory production was over capacity because it served multiple brands, not just Apollo. This created a situation where orders were constantly backlogged, with scooters stuck on pre-order for 2–6 weeks.
Compounding the issue, shipments from China arrived at the port in British Columbia, but then had to travel by train across Canada to Montreal, adding ~2 extra weeks to lead time and raising costs. Stockpiling during winter was not viable because of warehouse limitations and excessive costs.
The solution I developed involved restructuring the supply chain with a two-step warehousing model:
China Consolidation Warehouse:
All scooters (from multiple factories) and accessories (from separate suppliers) were routed into a single Chinese warehouse.
This allowed Apollo to stockpile inventory during lower-demand months without overloading Canadian facilities.
3PL in British Columbia:
From China, shipments went directly to a 3PL partner in BC, eliminating the costly and time-consuming cross-Canada rail leg.
Orders could be quickly distributed to customers across Canada as demand surged, with ~2 weeks saved in transit time.
This redesigned supply chain provided two major wins:
Cost savings: By cutting out rail shipping to Montreal and optimizing consolidation, Apollo reduced overall logistics costs.
Revenue protection: By improving lead time and availability, the company reduced cancellations caused by extended pre-orders, worth an estimated $200,000+ saved in lost sales.
Additionally, after being six months constantly on pre-orders due to COVID-era delays, Apollo was able to finally get back in stock and meet demand reliably.
Eliminated 2 weeks of rail transit time per shipment
Reduced pre-order delays (from up to 6 weeks → 0–2 weeks)
Recovered from 6 months of constant pre-orders to consistent stock availability
Improved customer satisfaction and reduced cancellations
Estimated $200K+ saved from avoided pre-order losses and logistics efficiencies
Redesigned supply chain with China warehouse + 3PL in BC, cutting lead time and saving $200K+.